At Inspired by Zara, we aim to provide a smooth and reliable delivery experience. Please review the following Shipping Policy before placing your order.

1. Order Processing

Orders are processed after confirmation of your order and payment details, where applicable.

We aim to dispatch orders as soon as reasonably possible. Processing times may vary depending on product availability, order volume, weekends, public holidays, or other circumstances.

If there is a significant delay in processing your order, we will make reasonable efforts to notify you.

2. Delivery Time

Estimated delivery times may vary depending on your location and courier availability.

Once your order has been dispatched, delivery may generally take approximately 3–7 business days within Pakistan.

Delivery times are estimates and are not guaranteed. Delays may occur due to weather, public holidays, courier issues, incorrect addresses, high order volumes, or circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed or communicated at the time of checkout or order confirmation.

Shipping charges are generally non-refundable unless the return or delivery issue is caused by an error on our part or a defective/incorrect product.

4. Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including:

• Full name

• Complete address

• City

• Phone number

• Any relevant delivery instructions

Inspired by Zara is not responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccurate information provided by the customer.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders within Pakistan.

For COD orders, customers are responsible for paying the full order amount to the courier at the time of delivery.

Availability of COD may depend on location, order value, courier restrictions, or other applicable conditions.

6. Order Tracking

Where tracking is available, customers may receive tracking information after their order has been dispatched.

Customers can use the provided tracking information to monitor the status of their shipment through the relevant courier service.

7. Delayed or Lost Shipments

If your order has been significantly delayed or appears to be lost, please contact our customer support team.

We will coordinate with the relevant courier service to investigate the shipment and provide an appropriate update.

Delivery delays caused by third-party courier services may be outside our direct control.

8. Damaged Packages

If your package appears damaged at the time of delivery, please inspect the package and contact us as soon as possible.

For damaged, defective, or incorrect products, please refer to our Refund Policy and contact us within the specified timeframe with clear photographs of the product and packaging.

9. Failed Delivery

If a delivery cannot be completed because the customer is unavailable, refuses the parcel, provides an incorrect address, or fails to respond to the courier, additional delivery attempts or charges may apply.

Repeated failed deliveries may result in cancellation of the order.

10. International Shipping

International shipping availability may vary. If international delivery is offered, applicable shipping charges, customs duties, taxes, and other import-related costs may be the responsibility of the customer unless otherwise stated.

11. Changes to This Shipping Policy

Inspired by Zara reserves the right to update this Shipping Policy from time to time.

Any changes will be posted on this page with an updated Last Updated date.

12. Contact Us

If you have any questions regarding shipping or delivery, please contact us: